Returns & Exchanges

At The Turntable Store, we want you to be completely satisfied with your audio experience. If you are not happy with your purchase, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your account or use our guest portal to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Pack with Care

  Place the turntable or accessory in its original factory packaging, including all manuals, cables, and stylus guards to ensure safe transit.

• 3.
  Ship It Back

  Attach the provided prepaid shipping label to the outside of the box and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Our technicians will inspect the unit for quality assurance; once approved, your refund or exchange will be processed within 5 to 7 business days.